Effective Date: May 14, 2025
Last Updated: May 14, 2025
CB Facilities Management Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and relevant Irish data protection laws.
By visiting our website, https://cbfacilitiesmanagement.ie/ (“Site”), or by communicating with us, you agree to the terms of this Privacy Policy.
1. Who We Are
CB Sanitation Services (Cork) Limited t/a CB Facilities Management
Registered Address: Unit 20, South Link Business Park, Ballycurreen, Cork, T12KT02
Email: [email protected]
Phone: 087 433 3732
Data Controller: CB Facilities Management Ltd
We are a facilities management company offering services such as cleaning, maintenance, and other related services across Ireland.
2. Information We Collect
We collect personal data in the following ways:
- Information You Provide to Us:
- Contact forms: Name, email address, phone number, company name, and message content.
- Email communications: Email addresses and content of correspondence.
- Phone calls: May involve verbal disclosure of names, contact details, and service-related information.
- Client agreements: Business and billing information, including VAT numbers and addresses.
- Information Collected Automatically:
- Cookies and tracking technologies (see Section 9 below)
- IP address, browser type, and operating system
- Website usage data (pages visited, time on site, etc.)
3. Lawful Bases for Processing
Under GDPR, we process your personal data based on the following lawful grounds:
- Consent (Art. 6(1)(a)) – For contact forms and newsletter subscriptions.
- Contract (Art. 6(1)(b)) – To perform pre-contractual or contractual obligations with clients.
- Legal obligation (Art. 6(1)(c)) – For compliance with tax, employment, and regulatory requirements.
- Legitimate interest (Art. 6(1)(f)) – For direct marketing, website analytics, and service improvement.
4. How We Use Your Data
We may use your information to:
- Respond to your inquiries and provide customer support.
- Fulfil contracts or provide requested services.
- Send marketing communications (if consented).
- Improve the functionality and security of our website.
- Maintain internal records and comply with legal obligations.
5. Who We Share Your Data With
We do not sell your data. We may share your information with:
- Service Providers – Hosting providers, IT support, marketing platforms (e.g., Mailchimp, Google Analytics), payment processors.
- Professional Advisors – Legal, accounting, or compliance consultants.
- Public Authorities – When legally required for audits, investigations, or legal proceedings.
All third parties are GDPR-compliant and only process your data on our behalf under strict confidentiality.
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including:
- Contact form submissions: 12 months
- Client records: Up to 7 years (to meet tax and accounting obligations)
- Marketing data: Until you withdraw consent
When data is no longer needed, it will be securely deleted or anonymised.
7. Your Rights
Under GDPR, you have the following rights:
- Right to access – Request a copy of your personal data.
- Right to rectification – Request correction of inaccurate or incomplete data.
- Right to erasure – Request deletion of your data under certain conditions.
- Right to restrict processing – Limit how your data is used.
- Right to data portability – Receive your data in a structured, commonly used format.
- Right to object – Object to data processing based on legitimate interests or for direct marketing.
- Right to withdraw consent – Withdraw your consent at any time (without affecting past processing).
To exercise your rights, contact us at:
Email: https://www.dataprotection.ie
8. Data Transfers
All data is stored within the European Economic Area (EEA). If data is transferred outside the EEA (e.g., via cloud services), we ensure such transfers comply with GDPR using mechanisms such as Standard Contractual Clauses.
9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track site usage, and support marketing. You can manage your cookie preferences through your browser settings or consent tool (if available).
Types of cookies:
- Necessary – Essential for website functionality.
- Performance – Used for analytics (e.g., Google Analytics).
- Functionality – To remember your preferences.
For more information, refer to our [Cookie Policy].
10. Security Measures
We implement appropriate technical and organisational measures to secure your personal data against accidental loss, misuse, or unauthorised access. These include:
- SSL encryption
- Secure hosting environments
- Access control and data minimisation
- Regular system updates and monitoring
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.
12. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. We recommend checking back periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact:
CB Sanitation Services (Cork) Limited t/a CB Facilities Management
Unit 20, South Link Business Park, Ballycurreen, Cork, T12KT02
Email: [email protected]
Phone: 087 433 3732
You also have the right to lodge a complaint with the Data Protection Commission (Ireland):
Website: https://www.dataprotection.ie
Phone: +353 57 868 4800 / +353 76 110 4800